Terms and Conditions LigaCiputra — Complete Platform Usage Guide

1Definitions and Interpretation

In these Terms and Conditions, the following words and phrases carry the meanings defined herein unless the context requires a different interpretation:

• "Platform" refers to the ligaciputra website accessible at https://ligaciputra.bid and our official mobile app.
• "Member" or "User" refers to any individual who has registered and holds an active account on ligaciputra.
• "Account" refers to a member's personal account registered on the ligaciputra platform.
• "Game" covers all digital entertainment products available on the platform, including slots, Live Casino, sports betting, and Fish Shooting Games.
• "Account Balance" refers to the total amount of cash and/or bonus credits accumulated in a member's account at any given time.
• "Withdrawal" refers to the process of transferring funds from a platform account to a member's bank account or digital wallet.
• "KYC" (Know Your Customer) refers to the identity verification process that members must complete before their first withdrawal is processed.

2Eligibility Requirements and Account Registration

LigaCiputra takes responsible gaming seriously. As such, only individuals who meet the following criteria are permitted to register and use our platform:

• Aged 18 years and above on the date of registration.
• Residing in or located within a country that permits the use of online gaming platforms.
• Has never been banned or suspended from the ligaciputra platform previously.
• Have the legal capacity to enter into a binding agreement.
• Do not register on behalf of another person or third-party entity without authorization.

During registration, you are required to provide accurate and complete personal information, including your full name, date of birth, phone number, and an active email address. False or inaccurate information may result in your account being suspended without notice. Each individual is only permitted to hold one account only. Holding more than one account is a serious breach of these terms and all associated accounts will be terminated with balances forfeited.

3Account Management and Member Responsibilities

Once your account has been successfully registered, you bear full responsibility for its security and usage. Below are important guidelines for account management on ligaciputra:

3.1 Password Security

You are fully responsible for choosing a strong password and keeping it confidential. Do not share your password with anyone, including family members. LigaCiputra will never ask for your password via email, phone, live chat, or any other communication channel. If you suspect your account has been accessed without authorisation, contact our support team immediately to temporarily freeze your account.

3.2 Identity Verification (KYC)

Before your first withdrawal is processed, you are required to complete the KYC process by uploading a valid proof of identity (MyKad or passport). This process is mandatory to ensure the security of all members and to comply with anti-money laundering requirements. Submitted documents will be stored securely using high-grade encryption technology.

3.3 Personal Information Updates

If your personal details change — such as your phone number, email address, or bank information — you are required to update them promptly via the profile section of your account or by contacting the ligaciputra support team.

4Deposits, Withdrawals and Financial Transactions

LigaCiputra supports a wide range of popular payment methods in Malaysia to facilitate deposits and withdrawals. All transactions are processed through secure, certified channels.

4.1 Accepted Deposit Methods

Our platform accepts deposits via various methods including internet banking (FPX), TNG eWallet, GrabPay, DuitNow, Boost and selected cryptocurrencies. The minimum deposit is RM10 and there is no maximum daily deposit limit unless set by your bank or digital wallet provider.

4.2 Withdrawal Process and Timeframe

Withdrawals will be processed within 1 to 3 business days after the request is submitted and all verification requirements are met. The first withdrawal requires completed KYC verification. The minimum withdrawal amount is RM30 and the maximum is RM50,000 per day, subject to your membership tier. ligaciputra reserves the right to request additional supporting documents for withdrawals exceeding certain limits.

4.3 Currency and Fees

All transactions on ligaciputra are processed in Malaysian Ringgit (MYR). ligaciputra does not charge any processing fees for standard deposits and withdrawals. However, third-party payment providers may impose their own charges, which are beyond our control.

5Bonus, Promotions and Rewards Policy

LigaCiputra offers a variety of attractive bonuses and promotions to members. All bonuses are subject to the specific terms and conditions stated on the relevant promotions page. The following are general terms applicable to all bonus types:

• The welcome bonus may only be claimed once only by each new member.
• All bonuses are subject to wagering requirement (turnover requirement) before a withdrawal is permitted. Specific wagering requirements are stated in each promotional offer.
• Bonuses cannot be transferred between accounts or converted directly to cash without meeting the specified requirements.
• LigaCiputra reserves the right to void bonuses where there is evidence of abuse, fraud or attempts to exploit the bonus system.
• If an account is closed or suspended before the wagering requirement is met, all bonuses and bonus-related winnings will be forfeited.
• Weekly cashback is calculated based on net losses over seven consecutive days and credited every Monday.

All promotions advertised on the ligaciputra platform are subject to availability and the stipulated time periods. Ligaciputra reserves the right to end or modify any promotion at any time without prior notice.

6Game Rules and Platform Integrity

All games available on ligaciputra use a Random Number Generator (RNG) certified by independent international-standard bodies. This ensures every game outcome is fair, random, and cannot be manipulated by any party, including ligaciputra itself.

6.1 Prohibition of Automation and Third-Party Software

The use of bots, automation software, scripts, hacking tools or any third-party technology intended to gain an unfair advantage in games is strictly prohibited. Ligaciputra employs sophisticated detection systems capable of identifying abnormal gameplay patterns, and immediate action will be taken against suspected accounts.

6.2 Prohibition of Collusion and Fraudulent Conduct

Any form of collusion between players to manipulate game outcomes — particularly in poker or live table games — is a serious violation. Members found guilty will face permanent account termination and all balances and wins will be forfeited.

6.3 Technical Decisions

In the event of a technical disruption, system failure, or lost internet connection during an active game session, ligaciputra will attempt to restore the session based on the last saved server record. If restoration is not possible, the account balance prior to the disruption will be returned to the member's account.

7Account Closure and Suspension

LigaCiputra reserves the right to suspend or close any member's account without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Fraud, misconduct or illegal activities related to the account.
• Abuse of the bonus or promotions system.
• Failure to complete the KYC process within the specified timeframe.
• Account closure request submitted by the member through the proper channels.
• A judicial decision or order from the relevant authorities.

Members who wish to voluntarily close their account may submit a request through the account settings section or by contacting the ligaciputra support team. All valid balances will be returned to the original payment method within seven business days once all conditions have been met.

8Liability Cap and Disclaimer

LigaCiputra provides this platform on an "as is" basis and makes no guarantee that the platform will always be free from disruptions or technical errors. To the extent permitted by law, ligaciputra is not liable for:

• Financial losses arising from technical disruptions or scheduled system downtime.
• Losses resulting from a member's own negligence, such as losing a password or sharing account credentials.
• Indirect, consequential or special losses arising from the use of or inability to use the platform.
• Changes in laws or regulations that may affect the availability of the platform in certain locations.

9Responsible Gaming

LigaCiputra is deeply committed to responsible gaming. We believe gaming is a form of entertainment and not a means of generating income. To that end, we provide a range of self-control tools to help members manage their playing habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits according to your means.
• Session Time Limit: Limit your gaming session time and receive automatic reminders.
• Temporary Self-Exclusion: Suspend account access for a period of 24 hours to 30 days.
• Permanent Self-Exclusion: Permanently close your account if you feel that gaming is starting to have a negative impact on your life.

If you or someone you know needs help with a gambling problem, please visit our Responsible Gaming page for more information and professional support resources.

10Privacy and Data Protection Policy

LigaCiputra takes the protection of all members' personal data seriously. Personal information you provide during registration and use of the platform is collected, processed and stored in accordance with our detailed Privacy Policy. We use 256-bit SSL encryption technology to protect all data transmitted between your device and our servers.

We will not sell, rent or disclose your personal information to third parties without your consent, except where required by law or for legitimate payment processing purposes. For full details on how we manage your data, please read Privacy Policy ours.

11Applicable Law and Dispute Resolution

These Terms and Conditions are governed by applicable law, and any dispute arising from or relating to the use of the ligaciputra platform shall be resolved through the following process:

1. Live Consultation: Members are encouraged to contact the ligaciputra support team first to resolve any complaints via Live Chat or email within 14 days.
2. Official Complaint: If direct negotiation is unsuccessful, the member may submit a formal written complaint to ligaciputra's management department for review and a decision within 30 working days.
3. Arbitration: Disputes that cannot be resolved through the two stages above may be referred to a mutually agreed independent arbitration body.

12Terms and Conditions Amendment

LigaCiputra reserves the right to amend, modify or update these Terms and Conditions at any time without prior notice. Any significant changes will be communicated to members via in-app notifications, email or announcements on the platform's home page. The "Updated" date at the top of this document will reflect the date of the most recent changes.

Continued use of the ligaciputra platform after amendments are posted will be deemed your acceptance of the updated terms. If you do not agree with the amendments, you have the right to close your account in accordance with the procedure set out in Section 7.